Don’t automate a moving target

When looking to automate  or refactor operational processes or even to build a new process, it is tempting to assume that there’s a linear path from idea to completion.

But with immature services or processes it will also be necessary to tweak and refine them or start from scratch. So, it is next to impossible to then expect other team members working on process automation to be able to complete their work effectively in this changing environment.

Designing the automation steps for any given process or service requires that the target be a stable platform. If it can’t be made stable for whatever reason then wait until it is because any automation work will most likely have to be done again.


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